Serena Mar - Buy bus tickets online

About Serena Mar

Buses Serena Mar, also known as Transportes Serena Mar, is a bus company that offers rural and intercity services, covering different routes in the north of Chile. Its first route was offered in 1992 from La Serena to Tongoy, thanks to its founder, don Rigoberto Escobar, along with two collaborators: Ariel Sánchez and Ricardo Cuellar.

Ten years later, in 2002, seeking to improve its connectivity between Ovalle and La Serena, the company Serena Mar launched a new service with minibuses that allowed them to reduce the traveling times and durations. In 2004, they also launched an intercity division that allowed them to broaden their services and destinations, reaching Ovalle, Vallenar, Huasco and Freirina.

In 2012, Serena Mar took another step unifying the IV Region with the capital of the country, which was a starting line to enter a more competitive market, launching services with high quality buses and with different seat types: Salón cama and semi cama. Finally, in 2013, the company inaugurated new services between Huasco and La Serena, and between Ovalle and Santiago.

Buses Serena Mar is a diverse transportation company, with four main divisions: Rural, intercity, special and cargo services. All these divisions are well equipped with modern facilities, very high standard service and they maintain extraordinary customer support and satisfaction.

Currently, its main destinations include cities like La Serena, Ovalle, Vallenar, Coquimbo, Santiago and Huasco.

Its headquarters are located in Coquimbo and, from Santiago, their services depart from the Terminal San Borja. In other regions their buses depart from the Terminal Rodoviario de Coquimbo, the Terminal de buses de La Serena and from the Terminal de buses de Ovalle.

Buses Serena Mar has their services available for purchase online both on their website www.serenamar.cl and on kupos.cl, where users can compare the services of more than 50 bus companies.

infoInformation of Serena Mar

Founding date: 1992
Head office: Ruta N°43 en Pan de Azúcar, Coquimbo, Chile.
Website: www.serenamar.cl
Website’s languages: Spanish, English, Portuguese
Fleet size: 13 buses
Main destinations: Coquimbo, La Serena, Ovalle
Departures from Santiago: Terminal de buses san borja santiago
Teléfono Serena Mar: (56) 51 266 9924
Cargo: No disponible
Comodidades:
  • Charging PointCharging Point
  • Mobile TicketMobile Ticket
  • WiFiWiFi

Frequently Asked Questions

1

What are the total number of routes covered by Serena Mar on daily basis?

Serena Mar covers 75 routes (approx.) on daily basis.

2

What is the shortest and the longest route covered by Serena Mar?

Shortest route is Ovalle to La Serena
Longest route is Huasco to Santiago.

3

What is the contact details of Serena Mar?

Customer support of Serena Mar is (56) 51 266 9924

4

Cancelation process and charges of Serena Mar online tickets?

Users can easily cancel Serena Mar tickets online on Serena Mar.cl. There is a 15% cancelation fees for tickets cancelled within minimum four hours before the scheduled departure. Online tickets can not be cancelled within four hours of scheduled departure.

5

What is the ticket price of Serena Mar?

Cheapest route is Coquimbo to Ovalle: CLP$5000
Most expensive route is Santiago to Huasco: CLP$26000.

6

What are the main routes of Serena Mar?

Main routes of Serena Mar are following:
Ovalle to Coquimbo CLP$5000.0, Ovalle to La Serena CLP$5000.0, La Serena to Ovalle CLP$5000.0

7

Serena Mar site language compatibility?

The website of Serena Mar is available in: Spanish , English , Portuguese
Serena Mar Chile in spanish: - www.serenamar.cl
Serena Mar Chile in english: - No disponible

Rutas y pasajes de Serena Mar

  • Dirección principal: Ruta N°43 en Pan de Azúcar, Coquimbo, Chile.
  • Teléfono principal: (56) 51 266 9924


Agencia Ovalle
Ariztía Pte. 849, Local 3
Ovalle,  Coquimbo
Chile    
Tel: (+56 53) 263 5152
Agencia Ovalle
Ariztía Oriente 258
Ovalle,  Coquimbo
Chile    
Tel: (+56 53) 262 5687
Agencia La Serena
Amunategui 107, Local C6 y A10
La Serena,  Coquimbo
Chile    
Tel: (+56 51) 221 2402
Agencia Coquimbo
Adelaida Cathalifaud de Meléndez, Of. 30
Coquimbo,  Coquimbo
Chile    
Tel: (+56 51) 232 3422
Agencia Santiago
San Francisco de Borja 209, Local 70
Santiago,  Región Metropoliltana
Chile    
Tel: (+56 22) 779 6267

The commitment to safety of Serena Mar is reflected in the outcome of the national inspection program carried out by the Subsecretaría de Transporte. During the second semester of 2019, a period in which they were inspected 75 times, they achieved a decrease in the percentage of infractions by 4.3% compared to previous registrations, reaching 20% in total.

Ranking de Serena Mar
Serena Mar tiene una calificación promedio de 3.7 sobre 5 puntos en kupos.cl, de acuerdo a los comentarios de 5307 usuarios que viajaron con Serena Mar en los últimos 6 meses. Estos usuarios calificaron a Serena Mar y su servicio en función de los siguientes criterios:
- Quality of the bus: 3.9
- Punctuality: 4.2
- Service and Attention: 3.7
- Would you recommend the service?: 3.9
  • "Puntual y excelente servicio "
    ANDRES VALLEJOS ROJAS
    5.0 #{t :rating}
  • "No dejó comentarios"
    GABRIEL CONTRERAS
    3.5 #{t :rating}
  • "Llegó atrasado media hora el bus "
    Waldo zepeda carreño
    5.0 #{t :rating}
  • "No dejó comentarios"
    Hermenegildo Pino Muñoz
    4.0 #{t :rating}
  • "Tarifas con descuento para adultos mayores "
    Luz Mónica González Yáñez
    3.5 #{t :rating}
  • "Ojalá que el servicio de buses SerenaMar tuviera mayor cuidado en la calidad, confort y seguridad en su flota. Personalmente, me tocó un asiento en el cual no estaba funcionando el cinturón de seguridad, lo que es un peligro en cualquier accidente; de igual modo tampoco funcionaban los puertos usb. También recomendar mejorar la calidad de la atención al cliente por parte de los asistentes de viaje, siendo más empaticos, simpáticos, profesionalidad y presentación personal."
    Estibalyz Araos
    3.0 #{t :rating}
  • "No dejó comentarios"
    Sebastian Alvarez
    4.5 #{t :rating}

Comentarios de otros usuarios

JEAN RENEL LACROIX
Buenos días como estas ustedes wega yo necesito viajar el martes si dios quiere yo quiere saber que permiso necesito para viajar arica y cuando salir el pasaje y la hora de salida gracias

Katerine Morales
Necesito saber que permisos piden para poder viajar de talca a Concepción

Oswaldo Guevara
Falta buse para los andes

Alejandro Cerna
Hola consulta. Un bus que parta , de santiago hacia laraquete ?Saludos

ALBERTINA Yáñez
Hola,como puedo aplicar mi descuento como socia comprando mi pasaje en linea?

Danos tu opinión

Routes and prices of Serena Mar

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